Can we add on adhoc sessions or accommodate shift patterns?
Subject to availability, we can accommodate ad-hoc sessions. Unfortunately, we are not able to accommodate shift patterns.
Are the staff first aid trained?
As required by Ofsted, we always have at least 50%+ % of our staff members fully first aid trained.
Do we offer any discounts?
A 1% discount is applied to all children’s invoicing to acknowledge any sickness or holidays they may take over the year. 10% sibling is applied to the eldest sibling once [...]
When do we administer medication?
Please see our medication policy here.
Is food included in fees?
If your child is not yet in receipt of funding, all food and other consumables will be included in the daily rate listed on the costings page. For all hours [...]
What times do the children eat?
Breakfast: 7:30-8:30 AM snack: 9:30 – 10 Lunch: 11:30-12:30 Tea: 3:30-4:30
Are nappies and wipes included?
Yes, all rates include nappies, wipes, and Sudocreme. The nursery will always use one specific brand of nappies and wipes. If, for any reason, your child cannot use the brand [...]
How much will it cost per month?
Our website shows all session costs: Locks Heath fees, Bittern Park fees, Waterlooville fees. If your child is not yet receiving funding, all food and other consumables will be included [...]
When does my invoice need to be paid by?
Invoices are payable in advance and must be paid by the last working day of the previous month for the following month. You will receive your child’s nursery invoice on [...]
How do I use the tax-free childcare account?
Tax-free childcare is separate from us as a setting. When creating your tax-free childcare account, you will need to allocate your payments to The Mulberry Bush setting that your child [...]
